Student Support Services

Under the Open and Distance Learning System, learner support is of paramount importance. The student Support Services (SSS) Department is responsible for providing support to learners in their learning and related issues. The main functions of the Student Support Services (SSS) Department of NIOS are as follows:

Formulation of policy and planning related to student enrollment and registration
Advocacy and publicity of NIOS programmes
Identification and establishment of study centres for accreditation from amongst recognized and reputed academic institutions all over the country, thereby building a network of Accredited Institutions (AIs), Accredited Vocational Institutions (AVIs) and Accredited Agencies (AAs)
Enrolment and registration of secondary and senior secondary learners of NIOS
Monitoring of the functioning of study centres and conduct of Personal Contact Programmes
Development of policy for continuous assessment of the learners through Tutor Marked Assignments (TMA)
Coordination with the Regional Centres for timely and effective support to the learners.
Redressal of the problems and grievances of the learners

Handbook for FAQs in Hindi (990 KB) PDF File Opens in a new window
Handbook for FAQs in English (990 KB) PDF File Opens in a new window
Rules Regulation and Guidelines Effecting corrections/Changes in the Admission Records of NIOS (550 KB) PDF File Opens in a new window
SOP OF Transfer of Credit (TOC)(890 KB) PDF File Opens in a new window
Norms and Application Form for Grant of Accreditation for MADARSA under SPQEM Scheme (2 MB) PDF File Opens in a new window
Guidelines and Procedures for Accreditation Vocational Institutions as study Centres (4800 KB) PDF File Opens in a new window
Notification No. NIOS/SSS/2011 – regarding the Accreditation of Madarsas (741 KB) PDF File Opens in a new window

Introduction
Functions
Accreditation of Institutions
e-Accreditation
List of Study Centres
Personal Contact Programme
Online Admission
Notification – For providing 24×7 Online services support

Introduction

Under the Open and Distance Learning System, learner support is of paramount importance. Such support is provided through various services to:

Help learners to learn well by providing timely and proper academic support
Facilitate learners in solving their problems through the study centres/learning centres
Co-ordinate and monitor establishment, working and management of the study centres.